A free five-day email course
When what has always worked stops working.
For physicians and healthcare leaders navigating decisions, relationships, and responsibilities that don’t have easy answers.
There are times when experience serves us extraordinarily well. We recognize a situation, understand what’s needed, and act.
And then there are times when a conversation goes sideways, a decision has an unexpected outcome, or a familiar approach doesn’t quite fit. Those moments are worth examining.
The experience
Five short emails.
A different view of something difficult.
Day 01
When things don’t go as expected
Day 02
The moment before we respond
Day 03
How do you know?
Day 04
What does the other person see?
Day 05
Something I didn’t expect
After you confirm your email address, you’ll receive a welcome note. Day 1 follows the next day, with the remaining emails arriving one day apart. Your reflections stay with you; there’s nothing to upload or turn in.